Site
Web

Services and Solutions

We have extensive experience in the design and development of websites from single page sites through to complex multipage commercial websites for a variety of clients.

Although Web Development is our main area of business, our specialists cater for most areas of commercial business applications and development for web to in-house integration such as eCommerce, IT Infrastructure Management, Database Development, Client portal integration and a host of others.

For more information please call your Illuminance representative or complete the enquiry form and request a visit to asses your current business and website status and your future requirements.

Testimonials

We have found Illuminance Solutions to be of exceptional character, extremely reliable and their work demonstrates their professionalism and expertise in this area.

Stephen Zines

Wow where do I start… illuminance solutions has built our business an amazing website, taking into consideration all of our wishes and challenges. Their great creative team along with their talented programmers built our business an interactive state of the art website complimented with a management system that runs our daily business online operations. What they delivered exceeded our hopes expectations. We highly recommend any businesses or identity that needs a professional online presence. Airbrush me looks forward to a continued working relationship and growing in the future with the help of illuminance solutions.

Brad Reid - Managing Director, Airbrush me

Business solutions

Every solution we design is developed to assist businesses increase their productivity or measure the productivity for each unique area of their business. Our dedicated website development team works closely with our clients to provide the best possible solution to address their business issues, empower their business operations and strengthen their business processes. Our focus is to deliver the highest quality solution, on time and within your budget.

Every business is different therefore every business solution needs to be different. Illuminance Solutions bespoke services mean that all of our web site designs are custom built to address each individual client’s needs. We use the latest web design software and employ only the finest web designers and developers in the market to deliver quality, highly visible websites, with content rich pages for search engine optimisation.

At Illuminance Solutions, we believe that all of our clients businesses are as important to us, as our own so we don’t cut corners. With years of experience specialising in resource and project management, business solution development, planning, and following industry best practice to deliver sustainable software solutions, Illuminance specialists will carry out a full business analysis in conjunction with your team before proposing the appropriate action.

Project methodology

PRojects IN Controlled Environments (PRINCE®) is a project management method used by Illuminance Solutions to cover the management, control and organisation of a project.

PRINCE2® is a structured approach to project management. It provides a method for managing projects within a clearly defined framework. It describes the procedures to coordinate the people and activities involved in a project, how to design and supervise the project, and what to do if the project has to be adjusted if it doesn’t develop as planned.

In the method, each process is specified with its key inputs and outputs and with specific goals and activities to be carried out, which gives automatic control of any deviations from the plan.

Using PRINCE2® methodology to control your project has the following key benefits:

It establishes the terms of reference as a prerequisite to the start of a project.
The project is developed and controlled using a defined structure for delegation, authority and communication.
It allows the project to be divided into manageable stages for more accurate planning.
It ensures that all the resources committed from the management of each department are included in any approval to proceed.

It also provides regular, but brief, management reports and keeps meetings with management and stakeholders to a minimum but still ensures their engagement at the vital milestones in the project.

Microsoft Dynamic CRM®

Microsoft Dynamics CRM® is a multi-lingual Customer Relationship Management software package developed by Microsoft™.

Standard CRM functionality focuses on Marking, Sales and Services delivery areas. CRM systems can improve business process, increase visibility and reduce data recording and management overheads. Native CRM also integrates seamlessly with Windows® active directory and the MSSQL® database. This is one of the most common business infrastructures.

Dynamics CRM® is also considered as a solid platform to develop eXtended Relationship Management (XRM®) business applications. XRM® is often required by government and not for profit organisations. XRM® helps to keep track of different relationships and activities between entities. It can also be extended as a case management tool that handles requests from your customer.

According to xRM technical staff, xRM is a concept or a business strategy, not a product. This may soon change but for the time being, you can't buy an xRM license or product. It does not exist. Instead, what you can do is use one, or many, applications to build an xRM solution. They also advise that you will likely hear many software publishers and software integrators talking about xRM because of the simplicity and power behind the messaging.

360 relationship in CRM

Our Microsoft™ certified professionals have end to end knowledge in designing, customising and implementing business solutions on CRM platforms across different business scenarios.The following cases are a few examples of core businesses driven on CRM

Case management and work requests management.
Client and event management with online client portals.
Lead and opportunities management tools.
Work management systems and invoicing systems.

If you would like to know how a CRM system can help to improve your organisation, please ask one of our business specialists during your initial consultation.