SERVICES

Customer Engagement

Customer Engagement

Customer Engagement

Whether you provide a service or product to members, clients, or customers, making effective connections between these external stakeholders and your organisation is a critical factor in determining your success and sustainability.

Illuminance can help you plan, develop, implement and support a common platform across all service channels and your customer’s journey.

 

Key Benefits

  • Integrated systems that enable consistent client communication and level of service.
  • Sophisticated, but simple to implement marketing campaigns to donors, funders, clients, members or other stakeholders with automation of records.
  • Enhanced relationships through improved CRM capability.
  • A common platform across all service channels, with high impact on the service experience.

Send this to a friend