Customer Testimonials

Worksite Fitness and Rehabilitation

– Karina Rogers

Business Foundation

– James Flaherty

Outcare Inc

“All our interactions with the clients were captured, (through CRM), which was impressive” – Justin Clarke

Outcomes:
  • Business Analysis of their current environment
  • Combining business systems into a single source
  • Improving business processes and client touch points

See the complete Case Study

Western Australian Primary Principals’ Association

“Our members are our most valuable resource” – Paige McNeil

Outcomes:
  • Improved business processes using CRM
  • Optimisation of resources – elimination of duplication
  • Integrated Event Management

WA Fishing Council

“CRM transformation journey from legacy on-premises system to best in class cloud platform.” – Alex Ogg

Outcomes:
  • Improved business processes using CRM
  • Migrated from legacy on-premise to cloud based
  • Improved management and collaboration

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Carbon Footie

“Now, every day is so much easier for me…they’re basically just there at the end of the phone, no matter what time.” – Caroline Duffy

Outcomes:
  • Helped with their procedures
  • Helped with their systems
  • Regular support provided

Youth Focus

“We were able to utilize the system properly to the point where it’s had a real benefit in the way we manage our relationships.” – Warren Mahoney

Outcomes:
  • Developed a great system, which was tailored to their needs.
  • Used an implementation process, which helped train staff and set up business rules
  • Real benefit in how relationships are managed in terms of funding and stakeholders

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Mark Anthony Design

“Make things ‘more organised’, ‘more professional’, and ‘easier to manage’” – Mite Stavreski

Outcomes:
  • CRM is compatible with all other programs
  • Able to find documents and information in one place
  • Every time you call, Illuminance knows how to help you out

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Worksite Fitness and Rehabilitation

“I found them to be really friendly, really easy to talk to. There was a lot of support.”  – Karina Rogers

Outcomes:
  • Smooth transition with as little errors and problems as possible
  • There were regular meetings, regular phone contact and regular emails
  • Really friendly, really easy to talk to

See the complete Case Study

Kinetic HR

“They put together plans that are tangible, reasonable, and more importantly achievable.” – Andrew McGregor

Outcomes:
  • Illuminance identified issues critical to an effective marketing strategy
  • Collectively, we were able to identify the unique selling proposition, how to satisfy business goals, who the target clients were, and put in place a plan to go forward
  • Illuminance is able to talk in a simple way so that people with no marketing background are able to understand

How can we help?

If you have some questions or would like to get a quote, please get in touch!

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