Bon Voyage, Jacob!

After three years as a developer with Illuminance, we wish Jacob Bennett a fond farewell and our very best wishes as he embarks on a new journey.   From business analysis, system design, SharePoint design and management, to CRM to SharePoint Integration Design, system documentation, user guides, Adhoc and break/fix support, etc., Jacob has helped … Continued

Social Media Marketing

A marketing framework should include 4 aspects: different, credible, authentic and visible. Different: What is it that makes your business different from others? Is it services, how you conduct your business, an area of expertise? Credible: Do you have proof that this difference exists, and proof that you are a worthy business to engage with? … Continued

Benefits of Telehealth in Australia

 With technology introducing changes in the healthcare system, we explore the benefits of telehealth in an Australian climate.   1. Increased Access to Healthcare Australia has a huge rural population. Approximately 31% of Australians live in regional or remote areas. For these individuals, having access to regular health checks is difficult. Telehealth allows for remote patient … Continued

3 Types of Australian Entrepreneurs

Australia’s start up culture is led by the baby boomers and Gen-Y. Traditionally, people worked 9-5 for the same company for years. Now, people are opting to be their own boss, setting their own objectives, job roles, and hours.   Technology plays a huge role in this shift, facilitated by increased accessibility of Internet and … Continued

5 Technology Trends for SMEs

“Digital disruption as well as changed business models are reshaping both the workforce and business. The new technologies … are in fact motivating forces creating the businesses of the future. These processes are creating exciting opportunities for agile and responsive businesses.” Bernard Salt, partner at KPMG.   Earlier this year, Barnard Salt produced a report on … Continued

Push to Fund and Develop NFPs

In January this year, Microsoft Philanthropies announced a $1 billion donation to cloud computing resources over the next 3 years for 70,000 not-for-profits (NFPs) and non-governmental organisations (NGOs) worldwide. The move came in a bid to help organisations use the public cloud for the public good. As it turns out, cloud computing plays a vital … Continued

WA Innovation Strategy 2016

On 2 November 2016, Innovation Minister Bill Marmion launched the WA Innovation Strategy at an event in Kings Park. He stated that the strategy aims to expand WA’s Innovation sector, drive investment and create more jobs.   The strategy follows a one-day summit in July this year, which involved the innovation sector and the government. The … Continued

NDIS: Communication Plan for Stakeholders

Communication between stakeholders is key to adapting to the NDIS environment. Some key stakeholders that you should build strong relationships with include:   Clients and families. Develop a time-framed communication plan for building and strengthening relationships with current customers. This change should be gradual – when the NDIS is implemented, customers shouldn’t think that you … Continued

Goodbye, Alyssa!

This week we said goodbye to our Customer Experience Officer, Alyssa Baker.   Alyssa has been with us over the past year; she has been a valuable contributor to our team throughout this time. She began as an intern, focusing on how our team managed client expectations and if there was room for improvement. Following … Continued

Microsoft Teams: What You Need To Know

On 2 November, Microsoft announce Microsoft Teams – a new chat-based tool for Office 365. Intended as a collaboration tool, it brings together people, conversations and content.   “At Microsoft we aim to empower every person and organization with the technology to be more productive as individuals and in groups,” said Satya Nadella, CEO, Microsoft. … Continued

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