MWAC’s goal is to grow as a corporation and offer better services to their members with effective practices, systems and processes in place. With the vision of “engaging, empowering and investing” in Wajarri Yamatji Peoples’ future, Illuminance Solutions is proud to be a trusted partner in this journey.
KMAC was outsourcing their funds and fund application management to a third party and after adopting Illuminance Solutions’ holistic system, ATMS (Aboriginal Trust Management System) KMAC has been able to achieve their goal of becoming independent and helping the RRK People in a more efficient manner.
The organisation Banjima Native Title Aboriginal Corporation (BNTAC) is appointed to help the Banjima People achieve their goals in life by becoming the central point of contact to support the needs of members and the broader community. BNTAC decided to collaborate with Illuminance to solve their challenges.
WA Blue Sky engaged the services of Illuminance Solutions to conduct a Discovery and Definition Workshop, providing a review of WA Blue Sky’s current operational processes, challenges and presenting recommended solutions for improving and making best use of their current business processes to provide a higher-quality service towards its clients.
Illuminance designed a customised reporting system called “Report it!” which could be hosted on RUAH’s existing SharePoint Online platform. It allows users to submit, update and track raised incidents as well as export incidents for further reporting. In addition, certain users will be notified via email when an incident is reported.
Bethanie engaged Illuminance to conduct a data migration project, from a previous outdated system to a cloud based version of SharePoint. This migration project would create efficiencies in saving storage space, significantly reducing document duplication and reducing costs.
The findings of the analysis included critical success factors relating to business processes, management effectiveness and organisational agility with associated recommendations including collaboration processes and management reporting. A primary technology challenge was also discovered – the benefits of an Information Management System had never…
Anglican Diocese Support followed the Anglican Diocese CRM project. In their first project, their CRM was updated and integrated with their events portal, payment gateway, and website. Their main challenge had been an ageing business application environment, whereby they were previously using a CRM that was set up…
Previous to Illuminance Solutions engagement, CCWA implemented a CRM system that was ‘out of date’ and did not support their fundraising business processes. The CRM was not properly structured and, therefore, did not provide self-service user-access to reports. All reports needed to be…
The first aspect of the project rollout was to update CRM. This was done because Anglican wanted a system that could integrate with their website, that’s functionality aligned with changing business processes, and had an extended software warranty. Given that Anglican was previously using a CRM, this was a smooth transition