Meenangu Wajarri Aboriginal Corporation

MWAC’s goal is to grow as a corporation and offer better services to their members with effective practices, systems and processes in place. With the vision of “engaging, empowering and investing” in Wajarri Yamatji Peoples’ future, Illuminance Solutions is proud to be a trusted partner in this journey.

Banjima Native Title Aboriginal Corporation

The organisation Banjima Native Title Aboriginal Corporation (BNTAC) is appointed to help the Banjima People achieve their goals in life by becoming the central point of contact to support the needs of members and the broader community. BNTAC decided to collaborate with Illuminance to solve their challenges.

WA Blue Sky

WA Blue Sky engaged the services of Illuminance Solutions to conduct a Discovery and Definition Workshop, providing a review of WA Blue Sky’s current operational processes, challenges and presenting recommended solutions for improving and making best use of their current business processes to provide a higher-quality service towards its clients.

RUAH

Illuminance designed a customised reporting system called “Report it!” which could be hosted on RUAH’s existing SharePoint Online platform. It allows users to submit, update and track raised incidents as well as export incidents for further reporting. In addition, certain users will be notified via email when an incident is reported.

Bethanie Homes

Bethanie engaged Illuminance to conduct a data migration project, from a previous outdated system to a cloud based version of SharePoint. This migration project would create efficiencies in saving storage space, significantly reducing document duplication and reducing costs.

OutCare

The findings of the analysis included critical success factors relating to business processes, management effectiveness and organisational agility with associated recommendations including collaboration processes and management reporting. A primary technology challenge was also discovered – the benefits of an Information Management System had never…

Anglican Church Diocese Support Project

Anglican Diocese Support followed the Anglican Diocese CRM project. In their first project, their CRM was updated and integrated with their events portal, payment gateway, and website. Their main challenge had been an ageing business application environment, whereby they were previously using a CRM that was set up…

Cancer Council WA

Previous to Illuminance Solutions engagement, CCWA implemented a CRM system that was ‘out of date’ and did not support their fundraising business processes. The CRM was not properly structured and, therefore, did not provide self-service user-access to reports. All reports needed to be…

Anglican Church Diocese of Perth

The first aspect of the project rollout was to update CRM. This was done because Anglican wanted a system that could integrate with their website, that’s functionality aligned with changing business processes, and had an extended software warranty. Given that Anglican was previously using a CRM, this was a smooth transition

Youth Focus

The implementation of the new CRM system was exceptionally smooth, and all business requirements were addressed. With a soft go live roll out plan, all user were well informed about implementation process. Although their system has already increased efficiency, the door has been left open to possible extension…

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