PRODUCTS

Microsoft Dynamics 365

Achieve amazing results with applications that seamlessly work together for a comprehensive solution
that runs your entire business. Unify your data, get predictive insights and much more.

Stay agile. Do more with less.

Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organisation—enabling every team to quickly adapt and innovate.

Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.

Microsoft Dynamics capabilities illustration

Create impact faster

Deliver more value in less time. Quickly adopt solutions—or augment existing ones—to enable your teams to accelerate results.

Break through barriers

Take a data-first approach. Unify your data and couple it with Microsoft AI to deliver insights and actions that create better customer experiences.

Adapt to anything

Have the freedom to adapt when and how you need across new business priorities, market conditions, and customer opportunities—right as they emerge.

Innovate everywhere

Solve problems with powerful solutions you get only from the Microsoft Cloud—all built to easily work together from the start.

Solutions that fit you. Not the other way around.

Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.

Get an end-to-end view of your customers. Connect the experience with connected data

Drive more revenue by connecting sales and marketing

Get increased visibility into customer needs. Lead customers down the pipeline faster and close more deals. Streamline processes and coach sellers.

Visualise your customers with data

Unite data to better understand your customers and use AI to inform your next best action.

Move to yes faster

Accelerate the sales pipeline and improve experiences by connecting sales and marketing, with support from AI and automation.

Simplify workflows and mentor teams

Close more deals with real-time coaching and AI powered tools.

Deliver exceptional customer journeys. Strengthen your customer connections

Reimagine the way you deliver customer service

Personalise service experiences. Elevate employee effectiveness. Optimise service operations.

Personalise customer experiences

Deliver connected service experiences that delight customers.

Elevate employee effectiveness

Solve problems faster with generative AI and actionable insights.

Optimise service operations

Unlock new revenue streams and reduce service costs.

Strengthen financial and operating models. Keep pace with evolving business needs

Build finance and business operation agility

Adapt faster to avoid disruptions. Work smarter by driving efficiencies. Drive better performance with automation.

Adapt faster

Proactively prepare and adjust to help avoid disruptions.

Work smarter

Drive efficiencies by working with Microsoft 365—fluidly.

Perform better

Improve performance by connecting data and automating tasks.

Stay agile and resilient. Adapt to evolving business needs

Adapt and thrive with a digital supply chain

Maximise asset performance. Transform manufacturing operations. Meet growing digital commerce needs.

Maximise asset performance

Improve overall equipment effectiveness (OEE) and reduce downtime.

Transform manufacturing operations

Innovate with mixed reality and other advanced technologies.

Meet growing digital commerce needs

Automate order fulfilment with AI and real-time stock.

Reduce risk

Predict and overcome supply chain disruptions with enhanced visibility and actionable insights.

Sales & Marketing

Get an end-to-end view of your customers. Connect the experience with connected data

Drive more revenue by connecting sales and marketing

Get increased visibility into customer needs. Lead customers down the pipeline faster and close more deals. Streamline processes and coach sellers.

Visualise your customers with data

Unite data to better understand your customers and use AI to inform your next best action.

Move to yes faster

Accelerate the sales pipeline and improve experiences by connecting sales and marketing, with support from AI and automation.

Simplify workflows and mentor teams

Close more deals with real-time coaching and AI powered tools.

Service

Deliver exceptional customer journeys. Strengthen your customer connections

Reimagine the way you deliver customer service

Personalise service experiences. Elevate employee effectiveness. Optimise service operations.

Personalise customer experiences

Deliver connected service experiences that delight customers.

Elevate employee effectiveness

Solve problems faster with generative AI and actionable insights.

Optimise service operations

Unlock new revenue streams and reduce service costs.

Finance

Strengthen financial and operating models. Keep pace with evolving business needs

Build finance and business operation agility

Adapt faster to avoid disruptions. Work smarter by driving efficiencies. Drive better performance with automation.

Adapt faster

Proactively prepare and adjust to help avoid disruptions.

Work smarter

Drive efficiencies by working with Microsoft 365—fluidly.

Perform better

Improve performance by connecting data and automating tasks.

Supply Chain

Stay agile and resilient. Adapt to evolving business needs

Adapt and thrive with a digital supply chain

Maximise asset performance. Transform manufacturing operations. Meet growing digital commerce needs.

Maximise asset performance

Improve overall equipment effectiveness (OEE) and reduce downtime.

Transform manufacturing operations

Innovate with mixed reality and other advanced technologies.

Meet growing digital commerce needs

Automate order fulfilment with AI and real-time stock.

Reduce risk

Predict and overcome supply chain disruptions with enhanced visibility and actionable insights.

Accelerate Success With The Connected Business Cloud

Choose one, some, or all. Dynamics 365 applications work seamlessly together for a comprehensive solution that runs your entire business—including sales, marketing, service, operations, and commerce. You’ll get a 360-degree view of your organisation to uncover the real-time insights that bring better results.

Leverage from the power of Microsoft to maximise opportunities to engage with customers, and optimise operations.

illuminance Solutions is a Microsoft Gold Partner and have an award winning team made up of numerous Microsoft Certified Professionals. illuminance’s depth of talent and experience in Microsoft applications enables our clients to benefit from Microsoft-enabled business improvements as effectively and as efficiently as possible.

illuminance work closely with its clients to deliver tailored business solutions using Microsoft Dynamics 365 and associated products.

Modular applications – designed for specific processes and business types enable users to solve specific business problems, and can be “mixed and matched” to seamlessly connect with each other to improve productivity and day-to-day activities.

illuminance have also developed a number of in-house solutions and developer tools that we implement, where appropriate, to enable clients to obtain maximum benefit from Microsoft platforms.

How can we help?

If you have some questions or would like to get a quote, please get in touch!