CASE STUDY

OutCare

Comprehensive business mapping and review of management information technology system

Illuminance Solutions
OutCare

Outcare, a not-for-profit provider of rehabilitation services, undertook a review of system processes and requirements in order to assess the need for replacement or upgrade of internal software systems.

Illuminance Solutions worked with Outcare to undertake a comprehensive business mapping exercise, with an emphasis on business processes, managerial effectiveness and organisational agility.

This exercise enabled us to present a number of transformative options to Outcare to enable the business to improve its operational efficiency. Alternative solutions – including a cost and benefit analysis – enabled the client to weigh up important implications of each, including:

Cost of implementation;
Scalability;
Integration capability; and
Licensing and hardware considerations.

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