Customer Testimonials

We worked closely with Illuminance in the pilot to establish a good baseline of requirement. The experience is valuable to crystalise how Microsoft technology can assist frontline support workers, create an engaging user experience, simplify administration, organise effective back office and improve compliance. This experience is key to our success in executing the ICT roadmap.”

Paul Dewsnap
Executive Manager, Business Transformation & CIO – Minda

“illuminance Solutions assisted us with re-adopting a modern UI in Microsoft Dynamics. The objective was to create a product for our business users that instil confidence that our existing investment was delivering value.
In our interaction with the illuminance team, we appreciated that they focus on business requirements instead of just technical configuration. They adopted an open, practical and intelligible approach that worked well with our project team and business users. They were attentive to our needs and the fulfilment of our objectives. We also benefited from insightful and practical recommendations, which shortened the delivery timeframe.
We found that the illuminance team was engaging and worked well with our internal project team.”

Jessie Caruso
Chief Information Officer – Heart Foundation

“Our collaboration with illuminance Solutions for the Aboriginal Trust Management System (ATMS) implementation has made us realise that technology combined with correct business processes in place can play an important role in the success of our organisation. ATMS offers us both these factors and we are looking forward to using ATMS as the tool to drive our efficiency, improve governance and offer better services to our members into the future.”

Daryl Smith
Chief Executive Officer – Meenangu Wajarri Aboriginal Corporation (MWAC)

“I would recommend illuminance Solutions to any business that is looking at pulling themselves out of the 20th century and into the 21st century.”

Graeme Dix
Business Director – MBA Western Australia

“The team (at illuminance Solutions) is really really good. And really knowledgeable around the technical aspects, and also around some of the softer side – the process mapping, and understanding what we do … The illuminance people really took the time to get to understand our business and how we went about doing things, and that’s a really good thing.”

James Flaherty
Finance and Operations – Manager Business Foundations

WA Fibreglass Pools illuminance Solutions testimonials page

“The Dynamics 365 Sales module changed the way we work. It makes it much easier to generate quotes and stay connected with our clients and all the components interact perfectly. As it is a pure cloud solution, I don’t have to worry about technology, I can work from anywhere and the system has the capabilities to grow as our company expands in the future. illuminance Solutions has done a good job in designing us the solution and making sure the migration went smoothly.”

Kellie Groves
Office Manager, WA Fibreglass Pools

Banjima illuminance Solutions testimonials page

In 2018 BNTAC and illuminance Solutions embarked on a journey together to develop systems and processes to enable BNTAC to achieve compliance in its distributions of charitable funds and importantly establish a high level of service to the Banjima people. Drawing on illuminance’s extensive industry knowledge and experience, we worked in partnership to create and build processes and systems, which have provide us with a comprehensive solution. The implementation of illuminance Solution’s Aboriginal Trust Management System (ATMS) built on the Microsoft Dynamics 365 platform, has enabled BNTAC to quickly establish a service that drives efficiency and enables continual, incremental, refinement of the service we provide to the Banjima people.

We look forward to continuing this collaborative partnership with illuminance as we plan to further evolve our system as our knowledge and understanding of the platforms capabilities grows. 

Matthew Maxted
Member Services Manager – Banjima Native Title Aboriginal Corporation (BNTAC)

Autism WA illuminance Solutions testimonials page

“The user-friendliness of the system has made the adoption of the system quick and easy. The single point of entry and the timeliness of notifications and reporting has streamlined efficiencies in the organisation immensely. This has allowed The Autism Association of WA staff to advance community participation of people with Autism without adding any additional overhead. The data captured has allowed therapists to actively monitor and act on trends within clients behaviours not previously available. This has only been achieved with the commitment provided by our chosen technology partner; illuminance Solutions.”

John Aspray
Manager – Information Systems, Autism WA

WAFIC illuminance Solutions testimonials page

We’re much more targeted now in the way we communicate … there were immediate benefits. As well as a business relationship we’ve established more of a partnership relationship (with illuminance Solutions). Our experience with illuminance has given us the confidence that we’ve selected the right partner to work with.

Alex Ogg
Operations Manager – Western Australian Fishing Industry Council (WAFIC)

illuminance Solutions is a Microsoft Gold Partner and a 2019 Microsoft Global Partner of the Year: Partner for Social Impact.

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