What we do
You are our first priority. We work with respect, honesty and transparency as we deliver on our promises. Our team of certified professionals will work collaboratively with you to understand your organisational requirements and objectives and deliver effective
solutions to meet your business outcomes using the right technology. Combining our expertise and experience with your knowledge of your business and strategy, we can work together to optimise your processes and increase your profits and productivity.
illuminance was founded to provide honest and effective advisory and consulting services. Our mission is to deliver tailored business solutions supported by technology that enhance your business processes and integrate seamlessly into your organisation.
As our client, our focus is always on you. We believe that developing a partnership with you is essential to providing a quality service. We aim to develop trust, understand your business and engage with you. We seek feedback and measure our success on your satisfaction and resulting business outcomes.
Success will come and go, but integrity is forever. We value your reputation as much as our own. Working with respect, honesty and transparency every day ensures we deliver on our promises. We believe that the only way to build a productive, long-term relationship with you is by doing the right thing without compromise.
With countless options and solutions in the marketplace, it’s often difficult to determine the best pathway – that’s where we can help. With a development team that is led by a technically-astute and certified solutions architect, all members of our team are very talented with significant expertise and experience. We work with you to define your organisational requirements to meet your business outcomes and then overlay our technical know-how.
Recognised and accredited by the Australian Computer Society, we are committed to stringent ethical standards. We adhere to the professional code of conduct and apply our specialised knowledge for the public good. Our professionalism anchors our commitment to integrity. We are extremely professional and always keep your best interests in mind.
Teamwork is just a small part of collaboration. We believe that understanding the operations of our clients and working with similar purpose are key to delivering effective and integrated technology and business solutions.
illuminance Solutions takes a tailored approach to improving your organisation’s productivity and importantly, your bottom line. We know that if we can assist to improve your processes, you will realise better business outcomes. Through a journey of transformation, we work with you and your organisation to forge a pathway to future success:
- We begin with understanding, trust and engagement
- We use an agile and lean solution approach to break down the project into manageable parts
- We know that people are the reason that organisations succeed
- We never abandon you during the journey; we are always with you
- We maintain a focus on the daily requirements without losing sight of the end destination
- The journey is important, but so is reaching the destination
- We believe in sharing information
Message from the CEO
“Our goal is to create a eulogy for our company – a tribute that’s written to recognise and praise the kind of attitudes and characteristics that make up who each of us are. It does not highlight every achievement like a curriculum vitae, but tells us the manner in which each achievement is made. At illuminance, of course the quality of our work and delivering on time and on budget is important, but how we support our clients and the community is the legacy we want to leave.
We focus on how we collaborate with clients and on building sustainable relationships by consistently doing the right thing. We partner with our clients and tackle each challenge as a team. Working with respect, honesty and transparency every day ensures we deliver on our promises. We believe that the only way to build a productive, long-term relationship with you is by doing the right thing without compromise. Every one of our actions or interactions is grounded in our core values.“
Message from the Principal Consultant
“For me, the most important aspect of our business is why we do what we do. We believe that projects should be business and purpose driven. Technology should be a tool that contributes to the business, for instance, to give organisations a competitive advantage, or to increase their sustainability; not a purpose unto itself.
When we work with organisations, it’s important to first understand their mission and values. This drives their goals and objectives, both current and future. From this understanding, we identify the right tools to achieve a very specific outcome our client wants to achieve. We integrate them with existing systems to create a holistic management and knowledge system. Our ultimate goal is to transform organisations through our professional expertise, experience and skills set so that we can always make a difference.”
We are committed to the well-being of others and engage with organisations that provide services and support to our community.
Through our consulting services, we collaborate with NFPs and NGOs to establish reliable and cost-effective solutions that enable clients to achieve better social outcomes. Through our participation in World Vision, we demonstrate our direct interest in the support of children from developing countries. World Vision is a worldwide community development organisation that provides short-term and long-term assistance to 100 million people worldwide (including 2.4 million children).
In 2016, we supported “Mahatma in me,” brought to Perth by Borderless Gandhi. The mission of Borderless Gandhi is to promote peace, nonviolence and equality through artistic reflections on the life, work and legacy of Mahatma Gandhi.
And… individual team members are supported by illuminance to participate in community organisations that have personal significance to them.