About us

Illuminance Solutions was founded to provide honest and effective advisory and consulting services. Our mission is to deliver tailored business solutions supported by technology that enhance your business processes and integrate seamlessly into your organisation.

Our Values

 

At the heart of every business are the people behind it.

At Illuminance Solutions, we pride ourselves on our commitment to clients. We genuinely strive to develop trusted relationships, and to understand our clients’ businesses and their goals.

Respect and Integrity

 

We build, maintain and reinforce respectful relationships. We do what we say we will do. We listen.

Working collaboratively, we respond to the unique needs of organisations and their people, and we value and support personal perspectives, values, beliefs and preferences.

We take responsibility for our work and our actions. We are dependable and committed, and we practice kindness.

Collaboration and Communication

 

We work together and with our clients by asking questions and sharing ideas to accomplish common goals.

We understand that collaboration requires trust, and we develop trust by being reliable, by doing what we say we will do, and by being effective communicators.

We talk less, and we listen more.

Innovation and Creativity

 

We solve problems by generating new ideas and bringing them to life. By fostering collaboration and communicating effectively we “connect the dots” to provide expertise and knowledge, and we share our findings with others.

We see the bigger picture, but are focused on detail. We merge technical know-how with creative ideas. We look for new ways to address problems and challenges, and we find solutions and create new opportunities for our clients.

Diversity and Indigenous Culture

 

Diversity comes in many forms. We value and embrace our differences while recognising and appreciating our similarities. By doing so, we are able to effectively connect and engage with each other, and we provide the tools for personal success.

Our team is strong, resilient and tenacious. We are respectful, innovative and creative collaborators.

We respect the Aboriginal land on which we work and live. We acknowledge country and its traditional custodians. We recognise their strengths and their connection to land, water and community. We recognise the disadvantage experienced by indigenous people. We respect elders past and present.

Our Objectives

 

Illuminance Solutions takes a tailored approach to improving your organisation’s productivity and importantly, your bottom line. We know that if we can assist to improve your processes, you will realise better business outcomes. Through a journey of transformation, we work with you and your organisation to forge a pathway to future success:

  • We begin with understanding, trust and engagement
  • We use an agile and lean solution approach to break down the project into manageable parts
  • We know that people are the reason that organisations succeed
  • We never abandon you during the journey; we are always with you
  • We maintain a focus on the daily requirements without losing sight of the end destination
  • The journey is important, but so is reaching the destination
  • We believe in sharing information

Message from the CEO

NILESH MAKWANA

“Our goal is to create a eulogy for our company – a tribute that’s written to recognise and praise the kind of attitudes and characteristics that make up who each of us are. It does not highlight every achievement like a curriculum vitae, but tells us the manner in which each achievement is made. At Illuminance, the quality of our work and delivering on time and on budget is highly important, but how we support our clients and the community is the legacy we want to leave.

We focus on how we collaborate with clients and on building sustainable relationships by consistently doing the right thing. We partner with our clients and tackle each challenge as a team. Working with respect, honesty and transparency every day ensures we deliver on our promises. We believe that the only way to build a productive, long-term relationship with you is by doing the right thing without compromise. Every one of our actions or interactions is grounded in our core values.“

Message from the Principal Consultant

VINCENT LAM

“For me, the most important aspect of our business is why we do what we do. We believe that projects should be business and purpose driven. Technology should be a tool that contributes to the business, for instance,  to give organisations a competitive advantage, or to increase their sustainability; not a purpose unto itself.

When we work with organisations, it’s important to first understand their mission and values. This drives their goals and objectives, both current and future. From this understanding, we identify the right tools to achieve a very specific outcome our client wants to achieve. We integrate them with existing systems to create a holistic management and knowledge system. Our ultimate goal is to transform organisations through our professional expertise, experience and skills set so that we can always make a difference.”

Humanity

 

We are committed to the well-being of others and engage with organisations that provide services and support to our community.

Through our consulting services, we collaborate with NFPs and NGOs to establish reliable and cost-effective solutions that enable clients to achieve better social outcomes. Through our participation in World Vision, we demonstrate our direct interest in the support of children from developing countries. World Vision is a worldwide community development organisation that provides short-term and long-term assistance to 100 million people worldwide (including 2.4 million children).

In 2016, we supported “Mahatma in me,” brought to Perth by Borderless Gandhi. The mission of Borderless Gandhi is to promote peace, nonviolence and equality through artistic reflections on the life, work and legacy of Mahatma Gandhi.

Illuminance Solutions are also supporting West Tech Assemblage, an annual event that gathers a wide audience from different sectors and industries, to further collaboration and innovation in WA, and has been run every year since 2015.

And… individual team members are supported by illuminance to participate in community organisations that have personal significance to them.

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