PRODUCTS

Microsoft Dynamics 365 Business Central

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Get AI-powered enterprise resource planning (ERP) for small and midsize businesses—trusted by 45,000 companies.

Streamline your processes, make smarter decisions, and accelerate growth with Microsoft Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.

Work smarter with Microsoft Copilot and AI agents

Use next-generation AI with Copilot in Dynamics 365 Business Central to automate sales and payables, boost productivity, and make smarter decisions.

Deliver on more inbound orders faster with Sales Order Agent (in preview)

Boost productivity with Copilot—your go-to assistant for quick answers and polished content

Automate bank reconciliation with Copilot and reclaim hours at month-end

Quickly turn raw data into actionable insights with Copilot

Comprehensive Business Management

Work smarter, adapt faster, and perform better with agentic resource planning in Business Central—named the best ERP system of 2024 by Forbes Advisor

Transform Business Operations

  • Boost productivity – Work with the Microsoft 365 applications you already use, such as Outlook, Excel, and Teams, reducing data entry and switching between applications.
  • Automate and improve processes – Use powerful AI with Copilot and automated workflows to streamline processes, speed up tasks, and make better decisions.
  • Get world-class security and compliance – Protect your data while maintaining regulatory compliance with world-class identity protection, role-based access, and encryption.
  • Make data-driven decisions – Remove data silos and access business intelligence with real-time dashboards, flexible reports, AI-driven insights, sustainability tracking, and key performance indicators (KPIs) for each role.

Improve financial performance

  • Control financial data – Automate invoice management and save hours with Payables Agent, now in preview.
  • Forecast cash flow – Create accurate cash-flow projections using AI to analyze the financial position of your business.
  • Drive smarter decisions, faster – Make insight-driven decisions with robust reporting, ad-hoc analysis using Copilot, and connections to Excel and Microsoft Power BI.
  • Expand into global markets – Support multiple currencies, languages, exchange rates, consolidations, intercompany transactions, and tax regulations.

Boost Sales and Services

  • Surface high-value opportunities – Increase sales with marketing text suggestions from Copilot, customer interaction tracking, and guidance on upsell, cross-sell, and renewal opportunities.
  • Accelerate sales processes – Streamline inbound order taking, quote creation, and sales order generation with Sales Order Agent, now in preview.
  • Deliver exceptional service – Transition smoothly from sales to service, track customer returns and repairs, and manage service agreements to meet and exceed customer expectations.
  • Elevate your customer journey – Improve your customer experience by connecting with Dynamics 365 Sales, Customer Service, and Field Service.

Facilitate Project Success

  • Improve project costing – Easily manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to enhance project profitability.
  • Optimise resource levels – Manage resource utilization by planning capacity and sales. Track customer invoicing against planned or actual costs.
  • Drive project profitability – Get real-time business intelligence on project status, profitability, and resource-utilization metrics.
  • Enhance team productivity – Enable employees to do their best work with role-based access, and foster collaboration by sharing links to projects directly in Microsoft Teams.

Optimize Supply Chain Management

  • Drive supply chain optimisation
    Improve your supply chain with vendor management, purchasing, e-commerce with Shopify, order fulfillment, and returns.
  • Manage manufacturing – Optimize manufacturing outputs-even in agile and complex environments-with detailed bills of materials, assembly-to-order support, and production orders.
  • Improve inventory management – Replenish inventory based on actuals, demand, and availability using AI-powered sales and inventory forecasting.
  • Optimise warehouse management – Improve organization within your storage facilities and manage inventory with an easy pick-and-put-away process supported by bar-code scanners.

Experience the Business Central difference

Be ready for growth

Support your business now and as it grows with the industry-leading reliability, scalability, and performance of the Microsoft Cloud.

Take your business on the go

Work anywhere with full capabilities on desktop, tablet, or mobile across Windows, macOS, Android, and iOS devices.

Rapidly deploy and onboard

Implement in weeks and get users started quickly with role-based dashboards, 200-plus training courses, content-aware help, and guided tours.

Available worldwide

Use Business Central in 47 languages and in over 160 countries to expand your business globally.

Meet your sustainability goals

Track and report greenhouse gas emissions with ease and accuracy to manage your environmental impact.

Customize with prebuilt apps

Extend Business Central with industry-specific apps and extensions to meet your unique vertical or business requirements.

Collaborate in Microsoft Teams

Improve collaboration with read-only access to Business Central data with a Microsoft 365 license—no additional charge.

Streamline with custom workflows

Enhance productivity with built-in workflow templates—or build your own—using the embedded Microsoft Power Automate experience and Copilot.

Connect with existing systems

Take advantage of open architecture to combine Business Central with systems you already use, such as payroll.

Core Capabilities of Business Central

Business Central Core Capabilities

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How can we help?

If you have some questions or would like to get a quote, please get in touch!