Are you our next Business Analyst & Project Manager?

Award-winning Microsoft Partner and Highly Multicultural Organisation

Revitalize your career by becoming part of illuminance Solutions, trailblazers in tech innovation driven by a commitment to social impact! We’re actively seeking a skilled Business Analyst & Project Manager to join our team. By joining the illuminance team, you will have the opportunity to be part of an exciting diversification journey in a fast-growing organisation and make a meaningful impact on the lives of businesses and their customers.

While we’ve solidified our roots in the non-profit sector, we’ve opened doors to a thrilling diversification journey. As a part of the illuminance team, you’ll play a pivotal role in this exhilarating transformation within our fast-growing organisation. Your work will touch the lives of businesses and their customers, making a real impact.

Our company culture thrives on diversity and multiculturalism, collaboration, continuous learning and professional growth, shaping an incredibly supportive and invigorating work environment. Don’t miss this chance to be part of something big at illuminance Solutions!

With its headquarters in Perth, illuminance has earned acclaim for its unwavering dedication to narrowing the digital divide and forging a more equitable and sustainable future. Our team boasts members from over 20 countries, showcasing our deep commitment to diversity and inclusivity, fostering a workplace where everyone feels valued.

Collaborating with professionals from diverse backgrounds worldwide, you’ll broaden your horizons, acquire new skills, and cultivate a global mindset. Our unwavering commitment to community inclusivity ensures a welcoming environment, irrespective of your background or culture.

In 2022, illuminance, in partnership with West Tech Assemblage, spearheaded the launch of The Digital Inclusion in WA Blueprint. This ground-breaking initiative outlines strategic approaches endorsed and formalised by the Western Australian Government, a testament to our advocacy for digital inclusion.

Our accolades include recognition for innovation, multiculturalism, diversity, and inclusion, such as the Western Australian Multicultural Business Awards 2021, The Microsoft Global Partner for Social Impact in 2019, the Australian Computer Society CXO of the Year Gold Disruptor 2019, the City of Perth Strategic Alignment Award’s 40 under 40 Award in 2020 and a 2020 National Nominee for Australia in the World Summit Awards by the United Nations.

Responsibilities will include

Industry Research

  • Market and competitor analysis
  • Understand regulatory compliance and standards
  • Client demographic and needs analysis
  • Regularly review new technology that could be integrated into products and projects

Product development

  • Analysing industry and user needs, documentation of requirements, and translation into proper system requirement specifications.
  • Conduct stakeholder meetings to gather critical feedback and iteratively refine the development process.
  • Lead the inputs to design and review test cases

Project implementation

  • Interface with clients and manage stakeholders
  • Detail document client needs such as Executive Summaries / Business Plans / User stories / Acceptance criteria etc.
  • Facilitate scoping and business priority setting.
  • Liaise with client and project team to identify needs, project planning and cost estimation in the engagement process.
  • Hand over knowledge and relationships to other team members.
  • Develop and deliver training programs.

Personal Social Media Advocacy

  • illuminance Solutions actively encourages the promotion of the Company through all avenues available to attain and maintain the business’s current goals, objectives, and viability.
  • Employee advocacy is viewed as an important part of this process.
  • illuminance Solutions therefore encourages the rebroadcast of appropriate materials as supported, issued, or approved by the Company via any employee’s personal social media outlet

Culture building 

  • Foster a culture that aligns with our core values  
  • Respect and Integrity  
  • Honesty and Ethicality  
  • Collaboration and Communication  
  • Innovation and Creativity  
  • Diversity and Inclusion  
  • Recognition of Indigenous Culture  
  • Support a customer-centric culture  
  • Participate in an inspirational team environment with open communication  
  • Set clear goals  
  • Motivate and support other team members  
  • Demonstrate creativity and innovation and encourage others  
  • Suggest team-building activities 

Experience, Knowledge and Qualifications


  • Proven experience in a business analyst or consulting position
  • Work experience in software or similar industry
  • Diverse business background and experience
  • Strong understanding of business systems
  • Self-motivation with good communication and interpersonal skills
  • Good understanding of Microsoft Office
  • Strong work ethic
  • Ability to build rapport and maintain strong relationships with clients and internal team members
  • Analytical thinking and attention to detail
  • Team player
  • Self-motivated and able to take ownership to resolve issues


  • IIBA certification is highly desirable
  • Project management experience
  • Experience in Agile Software Development Life Cycle
  • Experience in Azure DevOps
  • Minimum of 5 years experience in business
  • Minimum of 2 years experience in a similar role
  • Business degree desirable


illuminance Solutions expects staff to maintain their professional skills through ongoing professional development. The company will facilitate some of this; however, keeping up to date with industry changes is a standard component of any vocation. 

You will be required to contribute to our internal training across the entire organisation at least once a quarter on any business-related topic related to: 

  • A lesson learnt in a project 
  • An industry change and its impact 
  • New technology in our field 
  • A new idea for business or process improvement 

Other Employer Requirements

  • Must hold Australian work right
  • National Police Clearance

illuminance Solutions is a Microsoft Gold Partner and a 2019 Microsoft Global Partner of the Year: Partner for Social Impact.

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