Online Safety Training For Senior Citizens

Lower Digital Literacy = Lower Levels of Security

While the Internet itself is quite young with its 26 years, the fastest growing group of internet users on a global scale is our senior citizens. According to World Economic Forum, 70% of all seniors are now online (July 2019.) The elderly has always been a prime target for online scams because of a perceived vulnerability, and now because internet use among seniors is on the rise.

Cyber security is something everyone should prioritise, regardless of age, so it is important to be aware of current threats and how to deal with them. With so many people online, the magnitude of scams is increasing.

Half of seniors do not use the password feature on at least one of their internet enabled devices, leaving it open to whomever may pick it up.

Sharing of personal information online using platforms like Facebook and Twitter, in addition to the increased popularity of dating services and apps for seniors, puts this group at higher risk.

Seniors are also required to go online to access health services such as Medicare, AvantCare and My Aged Care, insurance providers, housing services, voting and financial services like the ATO. Even doctor and dentist appointments are best managed using online tools!

Clicking on links in emails is often how scammers get access to personal information, and it is important to learn how to identify a suspicious email.

The Course

The Online Safety – Training for Senior Citizens workshop is a 2-hour free training session in collaboration with Switched On Seniors. The workshop is a presentation style and awareness workshop, to include all aspects of online safety for seniors. The workshop requires no computers, tablets or smartphones.

Staying Safe Online

Common Cyber Attacks

• How attackers approach
• Some known scammers tricks
• How to identify scams and phishing attempts

Why Seniors Are Vulnerable

• Digital Literacy and knowledge
• Unique challenges seniors might have
• How to deal with scams and what to do if they happen

How To Stay Safe Online

• Selecting a safe password
• Safe online shopping
• “Share With Care”
• Credible sources and how to identify them
• Non-credible sources and how to report them

Cyber Awareness Training

Common Cyber Attacks

• How to identify a cyber attack or phishing attempt
• How to identify scams
• Known tricks by scammers

Scam Identification

• What to look for to identify a scam
• What to do if you have been scammed


To be eligible for the Online Safety – Training for Senior Citizens Workshop, candidates need to:

  • be over 65 years of age; and
  • be associated with Switched on Seniors.


The workshop will be on-site at aged care service providers community centres.

Blogs & Articles

SBS News | Online Safety For Seniors training

SBS World News 13 July 2020 – SBS World News.

All rights remain with SBS.

Online Safety for Seniors

Seniors are the fastest growing group online and a group that is a prime target for Internet scams because of a perceived vulnerability. With the training program Online Safety for Seniors by illuminance Solutions and Switched on Seniors, our silver surfers are taught how to see the difference between phishing emails and legit emails, amongst many other things to help secure their online presence.

The training and its content have been developed in collaboration with Switched On Seniors.

How can we help?

If you have some questions or would like to get a quote, please get in touch!