Trainer Profile – Vincent Lam

illuminance Trainer profile Vincent Lam

Vincent has been working with Microsoft Dynamics 365 (former Dynamics CRM) since version 3.0 from 2007. He has a project portfolio across various sectors and has delivered CRM projects of different scales. Vincent’s experience covers end-to-end of the project cycle, from project engagement to post go-live support.

Vincent also provides oversight to ensure all projects meet the needs of all illuminance Solutions’ clients. This is accomplished through collaboration with key stakeholders to develop digital transformation strategies with business executives based on our “customer-centric” principle. He ensures these strategies are aligned with the client’s organisational goals and objectives, and can grow with an organisation.

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Certified CMMI® Associate

Certified Professional, Australian Computer Society (ACS)

Managing Microsoft Dynamics Implementations

Microsoft Dynamics® CRM 2011 Customisation and Configuration

Microsoft Certified MCP for Microsoft Dynamic CRM 4.0

Bachelor of Science (Digital Media) – Edith Cowan University


Microsoft Dynamics 365

Systems Design

Business Process Mapping

Training Programs

Microsoft Dynamics 365 icon illuminance training
Microsoft Dynamics 365 Projects
Microsoft Dynamics 365 icon illuminance training
Administration / Configuration of Dynamics 365
Microsoft Dynamics 365 icon illuminance training
Security in Dynamics 365
Microsoft Dynamics 365 icon illuminance training
Dynamics 365 Upgrade & Migration
Change management icon illuminance training
Change Management

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