The first aspect of the project rollout was to update the CRM system currently in place. This was done because the Diocese wanted a system that could integrate with their website, that’s functionality aligned with changing business processes, and had an extended software warranty. illuminance have served the Diocese for two projects.
So far we have been and will continue to deliver projects and support as normal. We are being realistic with how COVID-19 is making an impact on us and on our clients and we have prepared and will continue to adapt to how at least the next six months may be. While it seems that the whole world is changing, we can with certainty say that we will continue to provide the professional service we are known for.
With around 45% of Australians born overseas or with at least one parent who was, Harmony Week is a popular way for workplaces to showcase and acknowledge their cultural diversity, and to consider and celebrate the many benefits WA gains from its diverse communities. An integrated multicultural Australia is a big part of our national identity.
We are proud to have many strong and professional women in our team. We support and encourage their professional growth and offer training, industry participation beyond the four walls of our office and also flexibility in working hours to better achieve a work / life balance for those that need to control their own schedule. Equality is not a women’s issue, it’s a business issue. We strive to do our bit.
The first Free Digital Literacy training for the Indigenous Australian community in Broome kicked off in the first quarter of 2020. The collaboration between illuminance Solutions and The University of Notre Dame Australia and their Broome Campus teach essential technology skills to contribute to the reduction of the digital literacy divide in the Indigenous Australian community.
At illuminance Solutions we have a very diverse and multicultural workforce with 19 nationalities, and because of this we are also a multilingual workforce. We have always been a very diverse team. We have age diversity and people with disabilities in addition to many different ethnicities and nationalities. And to celebrate United Nation’s International Mother Language Day 2020, we threw a Language Party!
Radio remains the most widely consumed medium because of its unique ability to reach out the widest audience and World Radio Day was launched by UNESCO in 2012. We have been on air twice talking about diversity and inclusion and how we support closing the digital literacy divide in our Indigenous Australian community.
Digital literacy is essential for all Australians, and illuminance Solutions answered to National Reconciliation Week in 2018 with the launch of illuminance Training’s program to teach essential technology skills and an introduction to Microsoft Office 365 software. In February 2020 the first of four training sessions open to all ages in Broome’s Indigenous community will run on-site in collaboration with The University of Notre Dame Australia Broome Campus.
Meenangu Wajarri Aboriginal Corporation (MWAC) came to illuminance Solutions in 2018 in need of a multi-pronged solution. With so many programs to administer and a manual record keeping system MWAC was bogged down and feeling distracted from its true mission. Aboriginal Trust Management System (ATMS) was implemented and MWAC is now looking ahead with confidence.
We are looking back on 2019, a year that have been a very bountiful year for illuminance Solutions. We have been recognised for the work that we do with several awards (global, national and local) and we are very grateful for all that we have received, and for the opportunities that have followed each and every award. We have created new collaborations, formed new partnerships and reached new heights which we would not have believed had it been told to us this time last year.