WA Fibreglass Pools pride themselves on only using the best quality products and materials. With the upgrade to Microsoft Dynamics 365 they can run their entire business and deliver greater results. illuminance Solutions worked closely with WA Fibreglass Pools to understand their requirements and goals to provide the best service and solution for them.
MWAC is a membership-based non-profit that aims to alleviate poverty and disadvantage of Wajarri Yamatji People in the Murchison Region, WA. They came to illuminance in 2018, needing a multi-pronged solution; ATMS.
The Australian Property Institute was using traditional software including Microsoft Excel for accepting new member applications, tracking their progress in terms of courses, events, and webinars they attend, manage the renewal process, and internal communication. With the implementation of MAMS, API now has a seamless membership management system in place.
The first aspect of the project rollout was to update the CRM system currently in place. This was done because the Diocese wanted a system that could integrate with their website, that’s functionality aligned with changing business processes, and had an extended software warranty. illuminance have served the Diocese for two projects.
RRKAC was outsourcing their funds and fund application management to a third party and after adopting Illuminance Solutions’ holistic system, ATMS (Aboriginal Trust Management System) RRKAC has been able to achieve their goal of becoming independent and helping the RRK People in a more efficient manner.
The organisation Banjima Native Title Aboriginal Corporation (BNTAC) is appointed to help the Banjima People achieve their goals in life by becoming the central point of contact to support the needs of members and the broader community. BNTAC decided to collaborate with illuminance to solve their challenges.
Business Foundations engaged the services of illuminance Solutions to design and implement an updated version of Dynamics Microsoft CRM to cater for their business needs, enabling Business Foundations to consolidate fragmented contact information and build longitudinal data capture requirements. Due to the status of the current CRM system..
WA Police requested that illuminance Solutions present a proposal to facilitate Business Analysis of five Business Units within their Health and Safety Division – including services and processes. This work contributed to the achievement of objectives associated with a number of illness and injury management projects currently being undertaken by WA Police.
Multiple Sclerosis WA (MSWA) decided to explore options with regards to improving their clients’ experiences and outcomes, and find ways to meet changing client expectations. They also needed to ensure the organisation’s processes and systems were robust enough to sustain core business capabilities and flexible enough to address market changes and collaborated with illuminanace on a sustainable solution.
illuminance Solutions upgraded MBA WA’s CRM system, enabling more efficient member management. The initial stage involved a Discovery & Definitions workshop that reviewed and analysed MBA WA’s current processes, identified priorities and requirements of the business areas, incl. membership services.
